Sure, you can even upload scientific records and you will pictures to incorporate sharper scientific background and view for our medical care pros to help you finest in any possible way.
eight. What if my question / query can’t be fixed via the Real time Chat?
Is always to a complicated ailment arise and therefore cannot be solved more new Real time Cam, it is recommended that you request a health care provider thru all of our Video Visit or Doctor House Call has actually. Unless you are Regarding KLANG Valley For which you BULANCE Function, Avoid using Our very own Functions Or even the Application To find Scientific Services For an individual Who is Involuntary, Not Breathing Otherwise GASPING For Heavens, Experience A hypersensitive reaction, Which have Chest Pain, UNCONTROLLABLY Hemorrhaging, Or any other Periods That want Instantaneous Otherwise Urgent Medical help.
8. What if nobody responses my personal question?
This is exactly highly unlikely to take place, considering the number of healthcare professionals we features up to speed with us. Yet not, when there is a technical or server problem, delight take a moment to make contact with the D that are ready to assist you with any issues.
9. Let’s say you’ll find conflicting views between my personal doctor and you can the Alive Cam?
Please be aware you to even though the we’re going to create an excellent concerted work so you’re able to supply you with the best healthcare pointers, the Alive Talk is not an alternative choice to a call which have the healthcare professional. One reliance on otherwise use of the guidance given through the Alive Chat is at the separate discernment and you will risk. In the eventuality of contradictory opinion, delight talk about the problem with you private doctor and determine appropriately.
10. Can you imagine there clearly was an error when you’re publishing the images?
Maximum quality and this can be uploaded is actually 40MB. In the event that a mistake happens, please do not hesitate to make contact with our D, possibly through the Real time Speak by itself otherwise thru cellular telephone, who will guide you from techniques.
Our Alive Cam makes you “chat” online with a healthcare providers. One-on-you to talk happens in real time as you as well as the provider enter in issues and you may responses. We have a multidisciplinary cluster including Doctors, Pharmacists and you may Nutritionists who will offer individualized suggestions about individuals health issues (and that today includes your radiological imaging and haematological assessment) additionally the most readily useful movement(s) from step in respect of your inquiries. At Doctor2U, i worry greatly on the lowering your health care will cost you and then we have decided to provide it Alive Chat services which is simple to make use of, highly obtainable by many and you can punctual to arrive out to medical care masters.
2. Who’s towards team?
All Medical professionals, Pharmacists and you may Nutritionists on Doctor2U was duly official and you will qualified from the the relevant Malaysian qualification agencies. I get great pleasure during the ensuring that all of our pages provides a beneficial good experience towards our platform and therefore i wade higher lengths so as that every Doctor2U healthcare provider enjoys a good track record of routine. All of our customer service team is additionally happy to let if you stumble on any problem having Real time Cam feature.
step three. How come Doctor2U try using which doc should address my ask?
It’s advisable a medical specialist you want to apply to regarding the set of experts available. After you’ve requested to possess a specific healthcare professional, the speak class usually begin since pro have recognized your request in a few minutes. If there’s zero reaction throughout the picked professional, you might be rerouted to another readily available expert of the identical expertise that will help you. Rest assured that our medical care professionals are properly registered, certified and you will accredited beneath the Malaysian regulations.